The idea of creating TES Beauty was conceived out of The Eco Story (TES). The Eco Story, started by our founder Sumedha, to simplify conscious living, and sustainability for what actually it is and inspire others also to become eco-conscious consumers and warriors. We believe that every bit of positive action can make a difference in creating a better, greener tomorrow, for us, and for the generations to come. As part of this endeavour, With this underlying thought, TES Beauty was conceptualized and created, to add value to the consumers skincare rituals, through effective formulations for everyday use.

TES Beauty is a transformative way of thinking about skincare,a beautiful synthesis between the power of nature and knowledge of science.

We bring to you an effective and hardworking skincare range for everyday needs that is best suited for the majority of Indian skin types.

At TES Beauty, we try to innovate and incorporate historically relevant and important into contemporary skincare, so that you get a blend of the good old and the wonderful new. Because of its antioxidant, almost magical, healing properties, this ingredient is a staple in our products! It’s time we realise its goodness in everyday beauty and skincare! 

We bring to you an effective and hardworking skincare range for everyday needs that is best suited for the majority of Indian skin types.

At TES Beauty, we concoct formulations that use absolutely safe ingredients. We also aim to closely review our formulations as new information comes to light, and adjust swiftly and accordingly. 

Our skincare and beauty range is gentle on your skin, and is a testament to the fact that no animals were experimented upon during its formulation.

Yes, we are a made in India brand.

Yes, every product is backed by meticulous research, knowledge of expert formulators with decades of experience, and approvals from India’s leading laboratory for clinical testing. 

Our packaging is no waste packaging. The containers are glass jars that are recyclable. The box and the stickers are non laminated and made of 100% recyclable paper to ensure the entire packaging is recyclable.

The ingredients that go into our products are meticulously researched and the safe and optimum amounts of each ingredient is our first priority in order to make our products efficient.

All our formulations and products are 100% cruelty free and 97% vegan. Sourced ethically, the ingredients we use are of high quality, extremely safe and crafted to utmost satisfaction.

Total shipping charges will be calculated at checkout. Charges are based on the final weight and volume of the package to be delivered. We'll get your order to you as soon as possible! We're taking extra safety precautions with packaging and delivery but we will still aim to have your order with you within 7 working days.

• Shipment/delivery time, of the order processing starts from the day of receipt of the payment confirmed against the order placed with TES Beauty.

• The shipment /delivery time is an approximate time mentioned by the logistics partner against each order.

• TES Beauty shall not be liable for any delay / non-delivery of purchased goods by flood, fire, wars, acts of God or any cause that is beyond the control of TES Beauty.

If you're a logged in user, simply head to the 'My Orders' section in your account to track your order. Should you have any questions about your order dispatch, we’re just a quick email - hello@tesbeauty.com We will get back to you within 48 hours. In case urgent cases, you can whatsapp us at 8800977206.

Orders are processed from our warehouse in Delhi, India. We want you, to have access to our entire catalogue, so if product is not available, you can add the product in the wishlist and we will inform you as soon as the product is back in stock. Orders will be delivered to the shipping address you submit at checkout.

If you have directly placed the order with us, then within India, we ship through registered courier companies like ShipRocket and Delhivery. Otheriwse, the marketplaces will get the order delivered to you.

Our delivery partners will attempt to deliver the package thrice before they return it to us. Please provide a mobile number that you are available at, and your complete shipping address including the pin-code. This will help us ensure smooth delivery of your order. At the time of delivery, if the packaging looks damaged or tampered, please do not accept the package.

Unfortunately, if you place your orders separately, we cannot combine multiple orders due to regulatory and compliance issues. Shipping will be applicable on every new order (if it does not fall under the free shipping criteria).

After having placed the order, customers may cancel their order only if the order has not been dispatched yet. We do not accept any cancellation on orders after the product has been dispatched from our warehouse. In case of cancellation, there is no credit refund given on the purchase amount, but you may exchange it for another product(s) of same or higher value by paying the remainder.

Once the item dispatched from your end reaches our warehouse, the replacement product will be shipped out to you and will reach you in our standard delivery time i.e. 5 working days for domestic shipments. TES Beauty acknowledges exchange/replacement of products only limited to direct sale between vendor and consumer. Replacements will be offered based on availability of product. If we don't have the replacement product, we'll be happy to offer you a credit note.

EXCHANGE
Your purchase is eligible for exchange only if it meets the following conditions: 
• Products purchased during sale are not eligible for exchange. • In case of exchange, there is no credit refund given on the purchase amount. You may exchange it for another product(s) of same or higher value by paying the remainder. If your purchase meets our exchange criteria stated above, please contact our care team at hello@theecostory.com, within 2 days of receiving the delivery with the following information: Order number - Delivery address - Specify the reason for exchange and in case of a defective or incorrect product, please send us an image of the item.

RETURN
Your purchase is eligible for return only if it meets the following conditions: 
• If the product you receive has a genuine quality/manufacturing defect. If you feel the product is damaged or has a manufacturing defect, please do photograph this as soon as you have opened the packaging. • Any product that has been hampered or damaged while transportation MUST be notified by email within 48 hours of the product being delivered, else The Eco Story will not be liable to accept the merchandise. In such cases, the customer will have to write in to hello@theecostory.com and a prompt response is guaranteed from our end. We will investigate the damage from our end and repair the merchandise in entirety. If your purchase meets our return criteria stated above, please contact our care team within 48 hours with the following information: Order number - Delivery address - Specify the reason for return and in case of a defective or incorrect product, please send us an image of the item.

You may contact us via email at hello@theecostory.com or call our customer care at +91 8800977206 from Monday to Saturday, between 9:00 AM to 6:00 PM (IST). We will look into the issue and respond to you within 48 working hours.